Contact

We are happy for you to contact us to discuss your requirements via the means listed bellow:

Please note the address bellow isn’t a showroom, it’s just our office. You can make an appointment to see samples but we don’t hold any stock here to collect.

Coving.Online - Alexander Group

Alexander Group - Coving.Online
Hill Crest, Berrys Hill,
Westerham, Kent TN16 3AG
Phone: 01959 439 470
Additional phone number: 07782 269 731
Email: info@coving.online
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

If you wish to return items please contact us first. Returns that have not been authorised will be rejected so please contact us first to obtain a returns number.

For details and prices on deliveries please go to our shipping page.

Please check out our Social Media Pages:

Our Facebook page can be found here: Facebook Page 

Our Instagram page can be found here: Instagram

If you would rather send us a message please fill in the contact form below. Make sure you add the correct number in the number field for security.

We are VAT registered and all our prices include VAT at the UK’s rate. Once your order has been processed and dispatched a full invoice with VAT breakdown will be emailed to the registered email address you entered at the time of creating your account.

Returns / Refund Policy:
We act in accordance with Consumer Contracts Regulations (2014).  Goods in perfect condition, as good as sold, may be returned for refund or exchange within 14 days of receipt, subject to prior written notice.  After this time we reserve the right to decline a return. However if a return is accepted there will be a re-stocking charge of 20% which will be deducted from your refund.  PLEASE CONTACT US FIRST BEFORE RETURNING ANY GOODS.  We can arrange collection by our courier as below.

Collection rates:

Collections are charged at £40+VAT.  Of course returns can be made by the customer. 

IF RETURNING BY YOUR OWN MEANS PLEASE CONTACT US FIRST TO OBTAIN CORRECT ADDRESS AND A RETURNS NUMBER – ANY UNAUTHORISED RETURNS TO OUR OFFICE WILL BE REJECTED AND RETURNED BACK TO THE CUSTOMER.